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The Chintels School, Kalyanpur, Kanpur - Affiliated to CBSE Board

Grievance Redressal

The Chintels School Kalyanpur has their own Grievance Redressal System in an informal manner i.e. through direct supervision of the Principal of each school. But in formal sense along with the provision of suggestion boxes, the Grievance Redressal Cell of all the schools was created in 2012. The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance Cell is also empowered to look into the matters of harassment. Anyone with a genuine grievance may approach the School Principal or address his/her grievances to the Students' Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox / suggestion box of the Grievance Cell placed at the Administrative Block as well as Academic Block of each school.

Objective:

The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.

A Grievance Cell has been constituted for the Redressal of the problems reported by the Students of the school with the following objectives:

  • Upholding the dignity of the school by ensuring strife free atmosphere in the school through promoting cordial Student-Student relationship and Student-teacher relationship etc.
  • Encouraging tile Students to express their grievances I problems freely and frankly, without any fear of being victimized.
  • Suggestion I complaint Box is installed in front of the Administrative Block and Academic Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving tile Academics / Administration in the school.
  • Advising Students of the school to respect tile right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
  • Advising All the Students to refrain from inciting Students against other Students, teachers and school administration.
  • Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
  • Ragging in any form is strictly prohibited in and outside the institution; any violations of ragging and disciplinary rules are urgently brought the notice of the School Principal.

Mechanism For Redressal of Grievances of Students & Staff:

The students are the main stakeholders in any institution imparting education, and it's our endeavour to make all efforts to ensure transparency in all the activities at different stages. Taking this spirit in consideration the school have the set mechanism for students for Redressal of their grievances as under:

The Grievances may broadly include the following complaints of the aggrieved students:

  • Academic
  • Non-Academic
  • Grievance related to Assessment
  • Grievance related to Victimization
  • Grievance related to Attendance
  • Grievance related to charging of fees
  • Grievance regarding conducting of Examinations
  • Harassment by colleague students or the teachers etc.

Procedure For Lodging Complaint:

The students may feel free to put up a grievance in writing/or in the format available in the Admin dept. and drop it in boxes.

  • The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
  • The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.

Responsibility For Redressal:

  • The final responsibility for grievance Redressal rests with the Principal of the School.
  • The school expects that grievance Redressal be time bound and result oriented. Every grievance is expected to be resolved within a reasonably period.
  • The grievance Redressal cell of the school shall monitor status and progress of grievance Redressal and shall furnish report on grievance Redressal position to the Chairman of the school.

Powers:

  • In case of any grievance the members of the cell are empowered to sort out the problems at their level through discussion with students.
  • In case the members fail to find out any solution then the matter is referred to the Director / Chairman for final commitment on the matter.
  • Considering the nature and depth of the grievances due inquiry is made by the members of the cell02 and through personal discussion the matter is solved. If anybody is found to be guilty for any kind of nuisance, immediate action is being taken by the School Management.

Exclusions:

  • The grievance Redressal cell shall not entertain the following issues;
  • Decisions with regard to award of scholarship, fee concessions, medals etc;
  • Decisions made by the school with regard to disciplinary matters and misconduct.
  • Decisions of the university about admissions in any courses offered by the school.
  • Decisions by competent authority on assessment and examination results.

Grievance Redressal Committee

S.NO. NAME DESIGNATION EMAIL
1. Ms. Smita Dhawan Committee Head smitadhawan1@gmail.com
2. Ms. Nidhi Pandey Incharge Student Welfare 27nidhi.mishra@gmail.com
3. Ms. Rekha Mishra Overall Discipline Incharge rekhamisra01@gmail.com
4. Ms. Neha Shah Parent Representative nehashahshah@gmail.com
5. Ms. Ena Sharma Junior Wing enasharma1989@gmail.com
6. Ms. Disha Dias Middle Wing tejwani.disha@gmail.com
7. Ms. Poonam Dwivedi Senior Wing poonamndwivedi@gmail.com
8. Ms. Shalini Giroti School Counsellor shalinigiroti@gmail.com

Announcements

November 06, 2022
KSS ENGLISH ELOCUTION COMPETITION WAS ORGANISED AT THE CHINTELS SCHOOL,KALYANPUR

November 05, 2022
WINNER INTER-SCHOOL DANCE COMPETITION (JUNIOR GROUP) ORGANISED BY ROTARY CLUB

October 22, 2022
DIWALI SPECIAL ASSEMBLY

October 21, 2022
Seva day

October 18, 2022
Leaf Venation Actvity Grade VI

October 18, 2022
COMFEST 2022

October 15, 2022
Students of Grades X & XII visited IIT Kanpur on Saturday, 15th October, 2022 to witness the Live Experiment & participate in a dialogue with Prof. HC Verma (organised by Amar Ujala on World Student'

July 23, 2022
Ojaswii Singh of Grade VIII participated in KSS Inter School English Elocution participated in KSS Inter School English Elocution Competition where she was awarded a cash prize of Rs.1100

July 15, 2022
FOOTBALL MATCH- PREPRIMARY

July 04, 2022
SCHOOL REOPENS AFTER SUMMER VACATION

June 21, 2022
YOGA DAY

May 22, 2022
Splash pool

May 19, 2022
ART ACTIVITY NURSERY

May 18, 2022
Workshop on Menstruation by ficci flo and unicef

May 10, 2022
Kitchen maths - Prep

May 07, 2022
Mom Mania~ Mommie n Me

May 05, 2022
Lemonade Party- Preprimary

May 02, 2022
Eid Special Assembly

May 02, 2022
Labour Day Special Assembly

April 26, 2022
Mathletics - Mathematics Week 26.04.2022- 2.05.2022

April 22, 2022
EARTH DAY CAMPAIGN

April 21, 2022
Earth Day Special Assembly

April 18, 2022
PARENTING GUIDANCE SEMINAR- Career MANTRA

April 13, 2022
BAISAKHI SPECIAL ASSEMBLY

April 12, 2022
AKSHARAM CEREMONY PLAYGROUP

April 09, 2022
Teddy bears birthday celebration- Playgroup

April 05, 2022
FIRST DAY OF PLAYGROUP

April 04, 2022
PARENTING WORKSHOP FOR PARENT OF PRESCHOOLERS

April 02, 2022
PARIKSHA PE CHARCHA 5TH EDITION

March 28, 2022
Parent Orientation Day

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