Grievance Redressal

The Chintels School Kalyanpur has their own Grievance Redressal System in an informal manner i.e. through direct supervision of the Principal of each school. But in formal sense along with the provision of suggestion boxes, the Grievance Redressal Cell of all the schools was created in 2012. The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance Cell is also empowered to look into the matters of harassment. Anyone with a genuine grievance may approach the School Principal or address his/her grievances to the Students' Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox / suggestion box of the Grievance Cell placed at the Administrative Block as well as Academic Block of each school.

 

Objective:

The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.

A Grievance Cell has been constituted for the Redressal of the problems reported by the Students of the school with the following objectives:

  • Upholding the dignity of the school by ensuring strife free atmosphere in the school through promoting cordial Student-Student relationship and Student-teacher relationship etc.
  • Encouraging tile Students to express their grievances I problems freely and frankly, without any fear of being victimized.
  • Suggestion I complaint Box is installed in front of the Administrative Block and Academic Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving tile Academics / Administration in the school.
  • Advising Students of the school to respect tile right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
  • Advising All the Students to refrain from inciting Students against other Students, teachers and school administration.
  • Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
  • Ragging in any form is strictly prohibited in and outside the institution; any violations of ragging and disciplinary rules are urgently brought the notice of the School Principal.

 

Mechanism For Redressal of Grievances of Students & Staff:

The students are the main stakeholders in any institution imparting education, and it's our endeavour to make all efforts to ensure transparency in all the activities at different stages. Taking this spirit in consideration the school have the set mechanism for students for Redressal of their grievances as under:

The Grievances may broadly include the following complaints of the aggrieved students:

  • Academic
  • Non-Academic
  • Grievance related to Assessment
  • Grievance related to Victimization
  • Grievance related to Attendance
  • Grievance related to charging of fees
  • Grievance regarding conducting of Examinations
  • Harassment by colleague students or the teachers etc.

It is good to air a grievance rather than to keep it bottled up. Protection of human rights is essential for all round development of an individual's personality to realize the primary needs of the students and staff and secure civil liberties for everybody; a grievance Redressal cell has been constituted. The cell is indented to find solutions for problems like sexual harassment - any kind of physical or mental harassment, complaints regarding class room teaching-class room management, completion of syllabus, teaching methods etc, if and when they arise. The grievance Redressal cell convenes meetings periodically and takes steps to redress the grievance.

 

Procedure For Lodging Complaint:

The students may feel free to put up a grievance in writing/or in the format available in the Admin dept. and drop it in boxes.

  • The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
  • The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.

 

Responsibility For Redressal:

  • The final responsibility for grievance Redressal rests with the Principal of the School.
  • The school expects that grievance Redressal be time bound and result oriented. Every grievance is expected to be resolved within a reasonably period.
  • The grievance Redressal cell of the school shall monitor status and progress of grievance Redressal and shall furnish report on grievance Redressal position to the Chairman of the school.

 

Powers:

  • In case of any grievance the members of the cell are empowered to sort out the problems at their level through discussion with students.
  • In case the members fail to find out any solution then the matter is referred to the Director / Chairman for final commitment on the matter.
  • Considering the nature and depth of the grievances due inquiry is made by the members of the cell02 and through personal discussion the matter is solved. If anybody is found to be guilty for any kind of nuisance, immediate action is being taken by the School Management.

 

Exclusions:

  • The grievance Redressal cell shall not entertain the following issues;
  • Decisions with regard to award of scholarship, fee concessions, medals etc;
  • Decisions made by the school with regard to disciplinary matters and misconduct.
  • Decisions of the university about admissions in any courses offered by the school.
  • Decisions by competent authority on assessment and examination results.

 

Grievance Redressal Committee

S.NO. NAME DESIGNATION EMAIL
1. Ms. Smita Dhawan Committee Head smitadhawan1@gmail.com
2. Ms. Nidhi Pandey Incharge Student Welfare 27nidhi.mishra@gmail.com
3. Ms. Rekha Mishra Overall Discipline Incharge rekhamisra01@gmail.com
4. Ms. Neha Shah Parent Representative nehashahshah@gmail.com
5. Ms. Ena Sharma Junior Wing enasharma1989@gmail.com
6. Ms. Disha Dias Middle Wing tejwani.disha@gmail.com
7. Ms. Poonam Dwivedi Senior Wing poonamndwivedi@gmail.com
8. Ms. Shalini Giroti School Counsellor shalinigiroti@gmail.com

Announcements

Virtual Dussehra Celebration
22-October-2020
PUPPET MAKING ACTIVITY
19-October-2020
DUSSEHRA ACTIVITIES BEGIN- PRE PRIMARY
16-October-2020
Myra Rastogi from Grade III bagged first position in KSS Story Telling Competition
07-October-2020
GANDHI JAYANTI SPECIAL ASSEMBLY
01-October-2020
SPREAD HAPPY NEWS MOVEMENT STARTED FROM 1ST OCTOBER
01-October-2020
Facebook live with Captain Fantastic from London on 20th September at 7:00 p.m.
16-September-2020
Hindi Diwas Celebration
14-September-2020
Virtual Grandparents Day Celebration
13-September-2020
Virtual Teachers' Day Celebration
05-September-2020
Story session with Scholastic
02-September-2020
Motivational session with Shri Mukesh Meshram, IAS (Divisional Commissioner Lucknow)
23-August-2020
GANESH CHATURTHI
22-August-2020
Independence day celebration
15-August-2020
Painting session
14-August-2020
JANMASHTAMI CELEBRATION
12-August-2020
Director of The Chintels School , Dr. Kavisha Khurana Vij is the plenary speaker on AsiaOne TV.
01-August-2020
Tigers Day Special Assembly- Pre Primary
30-July-2020
Creative Computer Session
26-July-2020
Facebook live session with Savannaha from Australia
25-July-2020
Puppet show with Chad from Newyork - facebook live
12-July-2020
Live Show Stuart From London
05-July-2020
Tunes of flute by Palak Jain - Facebook Live
27-June-2020
Live Yoga session by Aditi Bhardwaj (Graduate from Patanjali University)
21-June-2020
Ballet Dancing by Ms Nicola
21-June-2020
Magic show by Amazing Dave- Facebook live
13-June-2020
Story session with Natalie from Hongkong- Facebook live
07-June-2020
Sunday Funday with Max- Facebook Live
31-May-2020
Webinar on Period positive by Ms Sneha Shah Gupta
30-May-2020
Facebook Live with Dj Roody
16-May-2020
Facebook live with Rj Pulkit and Rj Harshit from Mumbai
10-May-2020
Facebook Live Session with Dr Yashwant Rao (HOD Pedriatic Department GSVM)
26-April-2020
REPORT CARD DISTRIBUTION
21-March-2020
LA CONEXION- CELEBRATING THE BONDS OF LIFE
08-March-2020
WIGGLES AND GIGGLES- PRE- PRIMARY ANNUAL SPORTS DAY
22-February-2020
PARENTS TEACHER MEETING
22-February-2020
wORKSHOP BY- Dr. Yashwant Rao, Head - Paediatric Dept. GSVM College
06-February-2020
WORLD READ ALOUD DAY ACTIVITY
05-February-2020
River to Heaven - Play
04-February-2020
YOGA SESSION - NURSERY
04-February-2020
PUBLIC SPEAKING- PRE-PRIMARY
31-January-2020
Basant Panchami 2020
30-January-2020
As per DM's order the school will remain closed for Grade P.G. to VIII on 16.01.2020 i.e. Thursday.
16-January-2020
NEW YEAR CELEBRATION
30-December-2019
CHRISTMAS CELEBRATION BEGINS
25-December-2019
INTER-SCHOOL SKATING CHAMPIONSHIP
06-December-2019
MELANGE 2019
30-November-2019
Dussehra Celebration
04-October-2019
SPACE MONTH - 3rd Oct to 17th Oct
04-October-2019
EDUSTAR AWARD 2019
19-September-2019
Gold Medals in National Yoga Competition on 15.09.2019
16-September-2019
हिंदी दिवस के उपलक्ष पर वाद-विवाद प्रतियोगिता
14-September-2019
Puppet Show
12-September-2019
Health check-up camp
11-September-2019
Grandparent's Day celebration
06-September-2019
Teacher's Day celebration 2019
04-September-2019
FIT INDIA MOVEMENT
29-August-2019
FANCY DRESS- JANMASTHAMI
29-August-2019
JANAMASTAMI SPECIAL ASSEMBLY
27-August-2019
Movie Day
27-July-2019
INTERHOUSE HINDI DEBATE
25-July-2019
Interhouse English Debate Competition 2019
15-July-2019
Musical Session
08-July-2019
Rain is Nature's way to say....Let's Party!
06-July-2019
School Re-opens after Summer Vacation
04-July-2019
IT'S PARTY TIME ... SO DRESS FOR IT!!! Playful polka dots and colourful stripes are just right for a perky party. So before we leave for the summer break let's enjoy “THE POLKA DOT AND STRIPES PARTY "
17-May-2019
Mothers day Celebration - 11.05.2019
11-May-2019
Mothers day Celebration - 11.05.2019
07-May-2019
Parents Teacher Meeting - 11.05.2019
07-May-2019
Shakespear's Day Special AssemblY
24-April-2019
EARTH DAY - 2019
22-April-2019
Circle time 😊
18-April-2019
Dining Etiquette Session- Grade I & II
16-April-2019
Baisakhi Celebration- 2019
12-April-2019
Birthday Celebration of Owlet~ Nursery.
10-April-2019
NEW SESSION COMMENCE
08-April-2019
BOSS BABY PARTY- 16.03.2019
16-March-2019
GRADUATION DAY FOR GRADE PREP. 19.03.2019
14-March-2019
READY TO BE A BOSS PARTY- GRADE IV TO VIII
14-March-2019
PARENTS TEACHER MEETING
23-February-2019
Basant Panchami Special Assembly ~ 2019
08-February-2019
Circle time ~ Nursery.
06-February-2019
Sand Pit Activity~ Playgroup
05-February-2019
INTER-HOUSE DEBATE - HINDI & ENGLISH 5 FEB 2019 ONWARDS
04-February-2019
Volley Ball ~ Grade VI.
01-February-2019
Cyber Olympiad 2019
31-January-2019
Visit to School Garden- Nursery
28-January-2019
Republic day celebration 2019
26-January-2019
NEW YEAR CELEBRATION
29-December-2018
Winter wonderland - Bid goodbye to 2018
28-December-2018
Children's Premier League and Fun for Everyone
27-December-2018
Children's Premier League and Fun for Everyone
26-December-2018
Get together time
24-December-2018
CHRISTMAS CELEBRATION
24-December-2018
Christmas celebration- Prepare & Share
21-December-2018
ROCK SPORTS ACTIVITY
14-December-2018
Children Literature Festival~ Dec 8 to Dec 9
08-December-2018
ADMISSION OPEN- 2019-20
01-December-2018
MELANGE- 2018
25-November-2018
Diwali Special Assembly
05-November-2018
Diwali Celebration
05-November-2018
Diwali Party - Pre-Primary
02-November-2018
Solar system activity- Prep.
31-October-2018
Dussehra Special Asssembly by Pre-Primary
31-October-2018
Counting in fun way- Playgroup
30-October-2018
Ms. Bachendari Pal at Chintels
17-October-2018
Dussehra Activities 16.10.2018 onwards
16-October-2018
Grandparents day celebration
11-September-2018
Teachers Day Celebration by Chintelians
04-September-2018
Janamasthami Celebration
31-August-2018
National Sports Day- Mass Jogging
30-August-2018
Inter-House Football match
30-August-2018
Magic Akshar Activty - Playgroup and Nursery
24-August-2018
Parents Teacher Meeting- Saturday, 11 August, 2018
08-August-2018
INDEPENDENCE DAY CELEBRATION- 15TH AUGUST
08-August-2018
Special Assembly July 30th, 2018 Grade I B
23-July-2018
Special Assembly August 2nd, 2018 Grade I A
23-July-2018
Special Assembly August 6th, 2018 Grade II A
23-July-2018
Serious About Science Week- 23.07.2018
19-July-2018
SCHOOL RE-OPENS ON 4TH JULY 2018
16-May-2018
World Book Day- Celebration
23-April-2018
Labour Day Special Assembly- May 1, 2018
23-April-2018
EARTH DAY SPECIAL ASSEMBLY- GRADE VIII
21-April-2018
ORANGE WEEK STARTED FROM 16.04.2018 TO 20.04.2018
18-April-2018
GRADUATION DAY FOR GRADE PREP. - MARCH 23, 2018 11:30 SHARP
16-March-2018
Parent’s Orientation Program on Tuesday, 3rd April, 2018. Timing- 8:30 a.m. sharp
14-March-2018
The new books and uniforms shall be available on 24th and 26th March 2018 between 9 a. m. to 12 noon.
14-March-2018
Chintels Parents Premier League, Season 2- MARCH 17,2018
23-February-2018
OPEN HOUSE- 24.02.2018 Timings- 9:00 a.m. to 10:30 a.m.
23-February-2018
Open U.P. Speed Roller Skating Championship & Stunt Show- 2018
04-February-2018
Welcome Assembly for our Principal Madam
01-February-2018
Inauguration of Skating Rink- January 30, 2018
24-January-2018
Republic Day Celebration- January 26,2018
24-January-2018
Fancy Dress Competition Playgroup, Nursery & Prep.- January 25, 2018.
24-January-2018
Basant Pnachmi and Founders Day Special Assembly- 22 Jan
17-January-2018
We are happy to spread the word that The Chintels Pre School, has been ranked among the Top Pre Schools of India by Digital Learning Magazine.
17-January-2018
FOUNDERS DAY- JANUARY 24
01-January-2018
New Year Celebration- 2018
01-January-2018
The school will remain closed from Saturday December 30, 2017 and reopen on Monday January 15, 2018.
27-December-2017
Class Party- 28.12.2017
27-December-2017
Investiture Ceremony
07-December-2017
Melange- 2017 (Annual Concert) coming soon...
01-December-2017
Inter- School Archery Competition (Boys)
24-November-2017
Inter-School Archery Competition (Girls) on 25.11.2017
24-November-2017
Candy Land fete- 18.11.2017
17-November-2017
"Let the desire to win conquer all fears and direct us to achieve the dreams".
13-November-2017
Children's Day Celebration
13-November-2017
Rock Sport Activity- Last week of November
13-November-2017
Basketball Match- Grade VI Vs Grade VII on 07.11.2017
02-November-2017
English Week from November 06,2017 to November 09,2017.
02-November-2017
'Parents Teacher Meeting'
28-October-2017
SKATING COMPETITION PRE-PRIMARY RESULTS 2017
27-October-2017
SKATING COMPETITION- PRE-PRIMARY
26-October-2017
STORY NARRATION
26-October-2017
" Lets be creative with Lunch box idea"- RESULTS
23-October-2017
INTER-HOUSE SKATING COMPETITION
13-October-2017
special assembly- Rally for rivers
13-October-2017
HINDUSTAN OLYMPIAD
12-October-2017
SPECIAL ASSEMBLY - GRADE IV
06-October-2017
MAKING OF RAVANA
26-September-2017
GREEN DOVES
22-September-2017
RALLY FOR RIVER CAMPAIGN
21-September-2017
Baisakhi Special Assembly and celebration in Punjabi Style
01-April-2017
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