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The Chintels School, Kalyanpur, Kanpur - Affiliated to CBSE Board

Grievance Redressal

The Chintels School Kalyanpur has their own Grievance Redressal System in an informal manner i.e. through direct supervision of the Principal of each school. But in formal sense along with the provision of suggestion boxes, the Grievance Redressal Cell of all the schools was created in 2012. The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance Cell is also empowered to look into the matters of harassment. Anyone with a genuine grievance may approach the School Principal or address his/her grievances to the Students' Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox / suggestion box of the Grievance Cell placed at the Administrative Block as well as Academic Block of each school.

Objective:

The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.

A Grievance Cell has been constituted for the Redressal of the problems reported by the Students of the school with the following objectives:

  • Upholding the dignity of the school by ensuring strife free atmosphere in the school through promoting cordial Student-Student relationship and Student-teacher relationship etc.
  • Encouraging tile Students to express their grievances I problems freely and frankly, without any fear of being victimized.
  • Suggestion I complaint Box is installed in front of the Administrative Block and Academic Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving tile Academics / Administration in the school.
  • Advising Students of the school to respect tile right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
  • Advising All the Students to refrain from inciting Students against other Students, teachers and school administration.
  • Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
  • Ragging in any form is strictly prohibited in and outside the institution; any violations of ragging and disciplinary rules are urgently brought the notice of the School Principal.

Mechanism For Redressal of Grievances of Students & Staff:

The students are the main stakeholders in any institution imparting education, and it's our endeavour to make all efforts to ensure transparency in all the activities at different stages. Taking this spirit in consideration the school have the set mechanism for students for Redressal of their grievances as under:

The Grievances may broadly include the following complaints of the aggrieved students:

  • Academic
  • Non-Academic
  • Grievance related to Assessment
  • Grievance related to Victimization
  • Grievance related to Attendance
  • Grievance related to charging of fees
  • Grievance regarding conducting of Examinations
  • Harassment by colleague students or the teachers etc.

Procedure For Lodging Complaint:

The students may feel free to put up a grievance in writing/or in the format available in the Admin dept. and drop it in boxes.

  • The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
  • The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.

Responsibility For Redressal:

  • The final responsibility for grievance Redressal rests with the Principal of the School.
  • The school expects that grievance Redressal be time bound and result oriented. Every grievance is expected to be resolved within a reasonably period.
  • The grievance Redressal cell of the school shall monitor status and progress of grievance Redressal and shall furnish report on grievance Redressal position to the Chairman of the school.

Powers:

  • In case of any grievance the members of the cell are empowered to sort out the problems at their level through discussion with students.
  • In case the members fail to find out any solution then the matter is referred to the Director / Chairman for final commitment on the matter.
  • Considering the nature and depth of the grievances due inquiry is made by the members of the cell02 and through personal discussion the matter is solved. If anybody is found to be guilty for any kind of nuisance, immediate action is being taken by the School Management.

Exclusions:

  • The grievance Redressal cell shall not entertain the following issues;
  • Decisions with regard to award of scholarship, fee concessions, medals etc;
  • Decisions made by the school with regard to disciplinary matters and misconduct.
  • Decisions of the university about admissions in any courses offered by the school.
  • Decisions by competent authority on assessment and examination results.

Grievance Redressal Committee

S.NO. NAME DESIGNATION EMAIL
1. Ms. Smita Dhawan Committee Head smitadhawan1@gmail.com
2. Ms. Nidhi Pandey Incharge Student Welfare 27nidhi.mishra@gmail.com
3. Ms. Rekha Mishra Overall Discipline Incharge rekhamisra01@gmail.com
4. Ms. Neha Shah Parent Representative nehashahshah@gmail.com
5. Ms. Ena Sharma Junior Wing enasharma1989@gmail.com
6. Ms. Disha Dias Middle Wing tejwani.disha@gmail.com
7. Ms. Poonam Dwivedi Senior Wing poonamndwivedi@gmail.com
8. Ms. Shalini Giroti School Counsellor shalinigiroti@gmail.com

Announcements

October 03, 2023
Krishana Puri young sport enthusiast has made his way to the Under - 19 Zonal team of Uttar Pradesh Cricket Association.

October 02, 2023
Durvank stood 2nd in the Under-11 category and Vihaan bagged the 3rd position in the Under-13 category.

September 21, 2023
Showcase Prep.

September 20, 2023
Aaral Dwivedi of Grade VIII has made all of us proud once again by securing 2nd Position in doubles in U.P State U13 Championship.

September 09, 2023
JANAMASHTMI CELEBRATION

August 22, 2023
Yashita Srivastava, student of grade VII for clinching 1st position in Inter-School Swimming Competition!

August 17, 2023
Mrs. Smita Dhawan who has been bestowed with the distinguished 'Outstanding Achiever in Extra - Curricular Activities' by SCOONEWS

August 16, 2023
Aliza of Grade VIII, triumphantly clinched the 1st position in U.P State Rating Inter - School Chess Tournament in the Under - 13 category.

August 05, 2023
Chintelians are on a winning spree with Grades VI - VIII Girls team clinching the First Position overall in *KSS INTER SCHOOL CHESS TOURNAMENT*.

August 03, 2023
Aarna Dwivedi* of The Chintels School, Kalyanpur who bagged the second position in the Under - 9, Kanpur District Badminton Championship and kept the glorifying flag of The Chintels School fly high.

July 23, 2023
MUN enthusiast, Akshika Bajpai of Class XII has clinched the BEST DELEGATE award at SPSECMUN.

July 21, 2023
Durvank of Grade IV who has bagged the *1st U.P STATE RANKING in TABLE TENNIS TOURNAMENT* organized by Lucknow District Table Tennis Association.

July 21, 2023
Durvank of Grade IV who has bagged the *1st U.P STATE RANKING in TABLE TENNIS TOURNAMENT* organized by Lucknow District Table Tennis Association.

July 15, 2023
Divyanshi Pal of group A ( grade 3-5) and Aarvi Singh of Group B ( grade 6-8) who bagged the Gold medal cementing the first overall position. Anvay Patel of group B bagged silver medal.

July 14, 2023
A stupendous performance in the Yoga Competition by Divyanshi Pal of group A ( grade 3-5) and Aarvi Singh of Group B ( grade 6-8) who bagged the Gold medal cementing the first overall position for Chi

July 13, 2023
Srudents achieved International Ranks in the NSO- IMO (Mathematics Olympiad) and IEO( English Olympiad)*,

June 29, 2023
Ms. Anurag Vij (Chairperson) was felicitated by Hindustan media for her efforts in the field of education for over 4 decades now.

April 27, 2023
Adyansh Singh whose hard work paid off in the Under 17 Selection Dist. Chess Tournament organised by Kanpur Chess Association.

April 07, 2023
Sensory Activity

March 29, 2023
Orientation Day

March 27, 2023
Paridhi Yadav, our young chess enthusiast, clinched the 1st position in Rapid Chess Tournament organised by Kanpur Chess Association.

March 20, 2023
Graduation Day

March 19, 2023
Ramp Walk

March 18, 2023
Graduation Day- Grade Prep.

March 17, 2023
Time to bask in glory! Pragnay Bhatia For being selected to go to Denmark to study. The only one from UP amongst 6 selected across India

March 16, 2023
Ramp walk- Pre-Primary

March 16, 2023
Pragnay Bhatia of grade X of The Chintels School, Kalyanpur is the only child from UP and one amongst 6 students selected to go to Denmark understand their culture and study in the their school .

March 07, 2023
Holi Celebration

March 02, 2023
Paridhi Yadav, a proud Chintelian proved her mettle by clinching the first prize in Inter-School Chess Competition (under - 11 category) and won accolades.

February 16, 2023
Pravishi Sharma, Aarna Dwivedi for bagging the silver medal and Shreeyanvi Tandon for clinching the bronze medal in the Inter-School Skating Competition.

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