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The Chintels School, Kalyanpur, Kanpur - Affiliated to CBSE Board

Grievance Redressal

The Chintels School Kalyanpur has their own Grievance Redressal System in an informal manner i.e. through direct supervision of the Principal of each school. But in formal sense along with the provision of suggestion boxes, the Grievance Redressal Cell of all the schools was created in 2012. The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance Cell is also empowered to look into the matters of harassment. Anyone with a genuine grievance may approach the School Principal or address his/her grievances to the Students' Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox / suggestion box of the Grievance Cell placed at the Administrative Block as well as Academic Block of each school.

Objective:

The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.

A Grievance Cell has been constituted for the Redressal of the problems reported by the Students of the school with the following objectives:

  • Upholding the dignity of the school by ensuring strife free atmosphere in the school through promoting cordial Student-Student relationship and Student-teacher relationship etc.
  • Encouraging tile Students to express their grievances I problems freely and frankly, without any fear of being victimized.
  • Suggestion I complaint Box is installed in front of the Administrative Block and Academic Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving tile Academics / Administration in the school.
  • Advising Students of the school to respect tile right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
  • Advising All the Students to refrain from inciting Students against other Students, teachers and school administration.
  • Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
  • Ragging in any form is strictly prohibited in and outside the institution; any violations of ragging and disciplinary rules are urgently brought the notice of the School Principal.

Mechanism For Redressal of Grievances of Students & Staff:

The students are the main stakeholders in any institution imparting education, and it's our endeavour to make all efforts to ensure transparency in all the activities at different stages. Taking this spirit in consideration the school have the set mechanism for students for Redressal of their grievances as under:

The Grievances may broadly include the following complaints of the aggrieved students:

  • Academic
  • Non-Academic
  • Grievance related to Assessment
  • Grievance related to Victimization
  • Grievance related to Attendance
  • Grievance related to charging of fees
  • Grievance regarding conducting of Examinations
  • Harassment by colleague students or the teachers etc.

Procedure For Lodging Complaint:

The students may feel free to put up a grievance in writing/or in the format available in the Admin dept. and drop it in boxes.

  • The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
  • The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.

Responsibility For Redressal:

  • The final responsibility for grievance Redressal rests with the Principal of the School.
  • The school expects that grievance Redressal be time bound and result oriented. Every grievance is expected to be resolved within a reasonably period.
  • The grievance Redressal cell of the school shall monitor status and progress of grievance Redressal and shall furnish report on grievance Redressal position to the Chairman of the school.

Powers:

  • In case of any grievance the members of the cell are empowered to sort out the problems at their level through discussion with students.
  • In case the members fail to find out any solution then the matter is referred to the Director / Chairman for final commitment on the matter.
  • Considering the nature and depth of the grievances due inquiry is made by the members of the cell02 and through personal discussion the matter is solved. If anybody is found to be guilty for any kind of nuisance, immediate action is being taken by the School Management.

Exclusions:

  • The grievance Redressal cell shall not entertain the following issues;
  • Decisions with regard to award of scholarship, fee concessions, medals etc;
  • Decisions made by the school with regard to disciplinary matters and misconduct.
  • Decisions of the university about admissions in any courses offered by the school.
  • Decisions by competent authority on assessment and examination results.

Grievance Redressal Committee

S.NO. NAME DESIGNATION EMAIL
1. Ms. Smita Dhawan Committee Head smitadhawan1@gmail.com
2. Ms. Nidhi Pandey Incharge Student Welfare 27nidhi.mishra@gmail.com
3. Ms. Rekha Mishra Overall Discipline Incharge rekhamisra01@gmail.com
4. Ms. Neha Shah Parent Representative nehashahshah@gmail.com
5. Ms. Ena Sharma Junior Wing enasharma1989@gmail.com
6. Ms. Disha Dias Middle Wing tejwani.disha@gmail.com
7. Ms. Poonam Dwivedi Senior Wing poonamndwivedi@gmail.com
8. Ms. Shalini Giroti School Counsellor shalinigiroti@gmail.com

Announcements

July 29, 2024
We are delighted to announce the grand inauguration of the *new state-of-the-art swimming pool* graced by the honorable *Member of Parliament*, *Shri. Ramesh Awasthi ji*

July 23, 2024
Rabjot Kaur of grade VII, bagged the First Runners Up Trophy ,speaking in favour of the motion and Adriti Banerjee, of grade VI, clinched the Second Runners Up Trophy.

July 22, 2024
Declared Overall Champions KSS Inter school Yoga Championship.

May 17, 2024
Armaan Gupta of Grade VII scored First Position in KSS INTER SCHOOL STORY WRITING COMPETITION

May 11, 2024
Tanishka Parihar Grade IX Secured second position in KSS Inter School Solo Singing Competition.

April 27, 2024
Character Parade - World Book Day

April 23, 2024
WORLD BOOK DAY

April 22, 2024
EARTH DAY CELEBRATION

February 14, 2024
Basant Panchami Celebration

December 24, 2023
IDEATHON 2023

December 01, 2023
CAREER FAIR

November 27, 2023
GURUNANAK JAYANTI SPECIAL ASSEMBLY

November 22, 2023
Such magic is sprinkled by our paragon, Pragnay Bhatia who keeps the flag of our school flying aloft. He has added yet another feather to his cap by featuring in the MU20 under 20 High School Summit.

November 21, 2023
With immaculate precision and eloquent expression, our young orator Shivangi proudly paraded with the 1st prize for the KSS Inter - School Elocution Competition (Senior Wing).

November 18, 2023
Our sporty Table Tennis team secured 3rd position (Bronze medal) in Boys Category and carried the torch for The Chintels School, Kalyanpur.

November 17, 2023
We heartily cheer for Myra for clinching the consolation prize in KSS English Elocution Competition.

November 04, 2023
Chintels School, Kalyanpur that bagged the 2nd position (Junior Group) in the Rotary Club Dance Competition.

November 03, 2023
We are basking in splendour as the spectacular singers have clinched the 1st prize (KSS Inter-School Choir Competition) with their top - notch performance.

November 01, 2023
कक्षा 8 के छात्र अद्वैत श्रीवास्तव तथा कक्षा 6 की छात्रा रबजोत कौर ने सामूहिक रूप से ओवरऑल द्वितीय स्थान प्राप्त करके विद्यालय को गौरवान्वित किया।

October 31, 2023
Advait Srivastava and Rabjot Kaur bagged the 1st position (for the motion) and 2nd position (against the motion) respectively in the KSS Inter-School English Debate Competition.

October 28, 2023
Aaral Dwivedi clinching the 2nd position in GD Under 13 Badminton Championship held in Azamgarh.

October 28, 2023
KSS Inter School Badminton - 1st position in Junior Boys and JuniorJunior Girls team while the 2nd position was clinched by the Senior Boys group.

October 20, 2023
DIWALI SPECIAL ASSEMBLY

October 07, 2023
Teachers Conclave with Mr Ashok Ganguly , former Chairman CBSE

October 03, 2023
Krishana Puri young sport enthusiast has made his way to the Under - 19 Zonal team of Uttar Pradesh Cricket Association.

October 02, 2023
Durvank stood 2nd in the Under-11 category and Vihaan bagged the 3rd position in the Under-13 category.

September 21, 2023
Showcase Prep.

September 20, 2023
Aaral Dwivedi of Grade VIII has made all of us proud once again by securing 2nd Position in doubles in U.P State U13 Championship.

September 09, 2023
JANAMASHTMI CELEBRATION

August 22, 2023
Yashita Srivastava, student of grade VII for clinching 1st position in Inter-School Swimming Competition!

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